299bdt Privacy Policy — Your Complete Guide to Data Protection

1 Introduction & Scope of This Policy

299bdt is one of Bangladesh's most trusted online gaming platforms. We believe privacy is a fundamental right — which is why 299bdt treats data protection as more than just a business obligation.

This Privacy Policy clearly explains: what data we collect, why we collect it, how we use it, and how we keep it safe. No hidden clauses, no complicated legal jargon — everything is stated in plain, simple English.

This policy applies whenever you use any 299bdt service — whether that's opening an account, playing games, making a payment, or simply browsing the website. If you disagree with any part of this policy, please contact 299bdt support.

2 What Data We Collect

299bdt collects only the information that is strictly necessary. Collecting unnecessary or excessive data goes against our policy.

A. Information collected at registration

• Full Name, Date of Birth & Gender
• Email address & mobile number
• Residential address
• Username & Password (Encrypted)

B. During KYC Verification

• Copy of National ID or Passport
• Selfie or Photo (for identity confirmation)
• Bank account or payment method details

C. Automatically Collected Data

• IP Address & Device Information
• Browser Type & Operating System
• Activity logs on the platform (game history, login times)
• Cookies & Tracking Technologies (see Section 5 for details)
• Location Data (Country Level Only)

3 How Your Information Is Used

299bdt uses the data it collects solely for specific, defined purposes. All purposes are clearly outlined below:

• Account Management: For account creation, login, and profile updates.
• Service Delivery: To ensure access to games, payments, bonuses, and other benefits.
• Identity Verification: To prevent fraud and illegal activity.
• Customer Support: For issue resolution and customer support.
• Security: To prevent account hacking and fraud.
• Legal Compliance: To meet regulatory requirements.
• Product improvement: To analyze user experience and improve the platform.
• Promotions (subject to consent): To notify you of bonus offers and updates.

4 Data Sharing & Third Parties

299bdt does not sell your data. However, limited information may be shared with trusted partners where necessary to deliver our services.

Parties Your Data May Be Shared With:

• Payment processor: Payment services such as bKash, Nagad, and Rocket — used solely to process transactions.
• KYC Verification Agencies: Approved third parties for identity verification purposes.
• Game provider: Pragmatic Play, Evolution Gaming, and others — for game technology purposes only.
• Law Enforcement Agencies: In compliance with legal obligations and court directives.

5 Cookie Policy

Cookies are small data files stored in your browser. 299bdt uses cookies to improve service quality and personalise the user experience.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality. 299bdt never sets marketing or tracking cookies without your consent.

6 Data Security Measures

299bdt uses industry-leading technology to keep your data secure — and it's not just the tech. Our entire team is trained in data protection.

• 256-Bit SSL/TLS Encryption: All data transfers are fully secured.
• AES-256 Storage Encryption: All data stored on our servers is encrypted.
• Multi-Factor Authentication: An additional layer of security for your account.
• Regular security audits: Third-party expert teams conduct regular audits.
• Data Backup: All data is stored in secure backups.
• Access Control: Only authorized personnel may access specific data.
• Incident Response: In the event of a data breach, users will be notified within 72 hours.

7 Your Rights Regarding Your Data

299bdt believes you have full ownership of your personal data. All of your rights are listed below:

To exercise these rights privacy@299bdt.wsto send us an email. We are committed to responding within 30 business days.

8 Protection of Minors' Data

299bdt is strictly for users aged 18 and above. We do not knowingly collect any personal data from minors.

If we become aware that a minor has opened an account, that account will be immediately closed and all associated data deleted. If a parent or guardian discovers their child has registered, please contact 299bdt support right away.

9 How Long Your Data Is Retained

299bdt does not retain data longer than necessary. The retention period for each category of data is outlined below:

After the designated period, data is automatically and securely deleted. In cases of legal obligation, data may be retained until a court order is received.

10 Changes to This Policy

299bdt may update this Privacy Policy due to business changes, new technology, or legal requirements. For any significant changes:

• You will be notified via email or platform notice at least 30 days before any changes take effect.
• The "Last Updated" date on this page will be revised accordingly.
• Previous versions are available upon request.
• Continued use of 299bdt after any changes takes effect will be considered acceptance of the updated policy.

11 Contact Us

For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact our Data Protection Team:

• General Support: support@299bdt.ws
• Privacy-related: privacy@299bdt.ws
• Security Issues: security@299bdt.ws
• Response Time: 3 to 5 Business Days